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Privacy Policy

How we collect, use, store and disclose personal information in line with the Privacy Act 1988 (Cth) & the APPs.

Last updated: 15 August 2025

What we collect: contact, professional & usage data.
Why: quotes, supply, support, site improvement, legal obligations.
Your rights: access/correction & marketing opt-out.
1) Information We Collect
  • Contact: name, business, email, phone, address
  • Professional: job title, organisation, area of interest
  • Commercial: enquiries, quotes, orders, service history
  • Technical: IP, device/browser info, pages visited, cookies/analytics
2) How We Collect It
  • Directly from you (forms, email, phone, events, purchase workflows)
  • Automatically via cookies/analytics on the Site
  • From providers supporting payments, logistics, marketing or support
3) How We Use It
  • Provide products/services, quotes, delivery & support
  • Respond to enquiries and manage customer relationships
  • Improve the Site, products, and services (QA/analytics/debugging)
  • Send service updates and marketing (opt-out anytime)
  • Comply with legal/regulatory obligations
4) Disclosure to Third Parties

We may disclose personal information to employees/contractors, freight/logistics partners, payment processors, IT/hosting, professional advisors, and regulators or law enforcement as required. We do not sell personal information.

5) Cookies & Analytics

We use essential cookies for core functionality and analytics cookies (e.g., Google Analytics) to understand performance. You can control cookies in your browser; blocking some cookies may affect features.

6) Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. No method of electronic transmission/storage is completely secure.

7) Access & Correction

Request access to or correction of your personal information via the contact details below. We may require verification and may charge a reasonable fee where permitted by law.

8) Overseas Storage/Processing

Some providers or data storage solutions may be located overseas. Where practicable, we take reasonable steps to ensure they protect personal information consistently with the Australian Privacy Principles.

9) Marketing Preferences

You can opt out of marketing emails at any time using the unsubscribe link or by contacting us. Transactional or service messages may still be sent when necessary.

10) Contact & Complaints

Privacy Officer – Globalsonics Research Pty Ltd
3/79–85 Mars Road, Lane Cove West NSW 2066
(02) 9713 0000  •  enquiry@globalsonics.com.au

We’ll acknowledge and respond within a reasonable time. If you’re not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

Questions about your data?

Reach our Privacy Officer for access/correction requests or to manage marketing preferences.

Phone: (02) 9713 0000
Email: enquiry@globalsonics.com.au
Address: 3/79–85 Mars Road, Lane Cove West, NSW 2066